Me
My patient
Using the FreeStyle Libre 2 System
Ordering sample sensors or readers
Eligibility & prescribing sensors
Patient onboarding & training
Training for myself
Contact a Rep
FreeStyle Libre 2 Plus Sensor
FreeStyle LibreLink App
LibreView
LibreLinkUp
I don't know how to order a sample sensor or reader
I've ordered sample sensors/readers but they haven't arrived
I want to place another order but can't
How do I get my patients started using the FreeStyle Libre 2 system?
How do I know if my patient can use the app or needs a Reader?
I need help with patient training
I need the prescribing details for the FreeStyle Libre 2 Plus sensor
Which patients are eligible to get the FreeStyle Libre 2 Plus sensor on prescription?
I have an eligible patient with diabetes. What needs to happen before I can prescribe the sensors?
Something else
Applying the sensor
Starting the sensor
Getting readings
Scanning the sensor
Disposing of the sensor
I have a problem with my sensor
Downloading the app
Setting up alarms
Getting readings & understanding reports
The app isn't working as expected
Setting up LibreView
Connecting with patients
Using LibreView in consultations
Connecting to LibreLinkUp
Setting up alarms with LibreLinkUp
Sample sensor for myself
Sample sensors and/or readers for patients
Deciding which training option is right for my patient
Booking training for my patient
Training patients myself
I want my patient to choose their preferred training option
My sensor fell off during wear or use
I see an error message
Issues with alarms
Readings not updating
Less than 15 days
15 days or more
Check sensor
Replace sensor
Scan again in 10 minutes
Scan error
Scan time-out
Sensor error
Yes
No
Using FreeStyle Libre 2 system
Ordering sensors
Accessible format resources
Something else/more general support
They don't know how to order a sample sensor
They've ordered a sample sensor but it hasn't arrived
They want to place another order
Connecting with healthcare teams
Applying their sensor
Setting up their sensor
Getting readings from their sensor
Scanning their sensor
They have a specific question I don't know the answer to
There's a problem with their sensor
They see an error message
Their sensor fell off
They got an error message
Sensor ended
They don't know