A38
You received a Signal Loss alarm
If you receive the signal loss alarm, follow these steps to reconnect your sensor:
- Keep your smartphone in range 20 feet of you, unobstructed
- Scan the sensor
- Try turning Bluetooth OFF then ON again
- Try turning your phone OFF then ON again
If the Signal Loss Alarm persists after following these steps, please get in touch so we can help.
You can contact the HCP helpline via email on ADChelpuk@abbott.com or call us on 0800 032 1016
Opening Times: 8am – 8pm Monday – Friday; 9am – 5pm Saturday (excluding Bank Holidays)