Getting patients started

Step-by-step guide to help you get your patients started with the FreeStyle Libre 2 system

Are you ready to start prescribing?
Order sensors for your patients, understand eligibility and create your LibreView Practice account then head back here to learn how to onboard your patients.

Start prescribing

HCP & patient reviewing data in LibreView

Patient onboarding checklist

What does your patient need to begin using the FreeStyle Libre 2 system?

Compatible device

If your patient doesn't have a smartphone compatible with the LibreLink app,^◊ they will need a Libre 2 reader.

Readers can be ordered when ordering starter sensors.

Compatibility guide

Starter sensor

Patients will need a free Libre 2 Plus sensor to complete their training. How your patient gets their starter sensor will depend on the training route they choose.

System training

There are four different ways to complete training. See them below, or answer a few questions to find out which training route is right for you and your patients.

Training questionnaire

Patient training options

Training options:

Independent online training

Patients can complete training on their own by watching our dedicated training video.

Ideal for: Patients who are comfortable using technology and following instructions independently.

Download and share the self-start letter or SMS with your patient

These letter and SMS templates contain all the information they need to get started and order their trial sensor.

Download letter

Download SMS
Patient orders a Libre 2 Plus sensor

The letter and SMS guide your patient through ordering their first free of charge sensor. Their sensor will be delivered directly to their chosen address within 7 days.
Patient completes online training

The letter and SMS will also direct your patient to watch our online training video when their sensor arrives. After watching the video, they can download a certificate as proof of completion of training so you can prescribe Libre 2 Plus sensors.

In-person training with HCP

Patients come to your practice where you will go through our training video or Quick Reference Guide together.

Ideal for: Patients who are not as comfortable using technology and may need some guidance throughout the training. HCPs who have the time to deliver the training themselves.

Check if your patient has a compatible smartphone

If not, you will need to order a Libre 2 reader for them. You can do this on the starter sensor order form.

Compatibility guide
Make sure you have Libre 2 Plus sensors (and readers if required) in stock

If you don't have any in stock, you can order 10 free Libre 2 Plus sensors and Libre 2 readers to your practice every month.

order sensors & readers
Invite patient into your practice for training

Invite your patient to meet with you at your practice to introduce them to the FreeStyle Libre 2 system. You can download our invitation letter template that contains all the information they will need.

Download letter
Download the training checklist

Download and use our training checklist to make sure you've covered all the important and relevant topics with your patients during their training.

Download training checklist
Complete the training together
When your patient attends their training session, give them their starter sensor. Help your patients get started with the FreeStyle Libre 2 system and complete the required training by either:
- Going over our impactful presentation with your patient; or
- Working through the Quick Reference Guide provided with the starter sensor together.
If you don't have a Quick Reference Guide to hand, you can download it below.

View Presentation

Download Quick Reference Guide

Abbott online training

Register your patients for one of our online sessions where an Abbott Trainer will guide them through using the system.

Ideal for: Patients who are comfortable using technology and may need some guidance throughout the training.

Register your patients for an upcoming online training session

See details for upcoming sessions below.
Patient orders starter sensor

A confirmation email will be sent to your patient with instructions on how to order their starter sensor and attend the session.
Patient completes online training

After your patient has completed their training, you can prescribe the FreeStyle Libre 2 system.

Book online training

Fill in our contact form below to book your patients onto an online training session.

First name*

Please provide a valid first name.

Last name*

Please enter a valid last name.

Email address*

Please enter the email address.

Your details*

Please fill complete information Please fill complete information

_{Required fields are indicated with an asterisk (*).}

Abbott in-person training

Register your patients for an in-person training session led by an Abbott Trainer who will guide invited patients through using the system.

Ideal for: Patients who are not as comfortable using technology and may need some guidance throughout the training.

Request a training session

Fill in the form below to request an Abbott-led patient training session at your practice.
Rep gets in touch with you

To organise an in-person training session that you can invite patients to attend.
Patient attends training session

The trainer will bring starter sensors on the day. After your patient has completed their training, you can prescribe the FreeStyle Libre 2 system.

Book in-person training

Fill in our contact form below to request an in-person patient training session with an Abbott rep at your practice.

First name*

Please provide a valid first name.

Last name*

Please enter a valid last name.

Email address*

Please enter the email address.

Your details*

Please fill complete information Please fill complete information

_{Required fields are indicated with an asterisk (*).}

Not sure which training route to choose?

Take our survey to find out what's the right training for your patient
Answer a couple of questions to find out which training route is right for you and your patients.

Start Questionnaire

Let your patient choose
Give your patient the option to choose their training by sharing this link with them: www.pro.freestyle.abbott/uk-en/primary-care-hub/patient-self-select-training.html

LET YOUR PATIENT CHOOSE

Prescribing information

Libre 2 Plus sensor

Quantity: 2 sensors / 30 days (1 sensor lasts 15 days)
PIP Code: 428-0194

What next?

Direct patients to MyFreeStyle

After prescribing the Libre 2 Plus sensors, direct your patients to MyFreeStyle: our customer learning, knowledge and support hub. From there, we can help and guide them along their journey.

MyFreeStyle

Get the most out of your consultations

Head to our Learning & Resource Library to learn more about using the FreeStyle Libre 2 system in your consultations and expand your knowledge.

Learning & resource library

Need more support?

Use our guided support tool to find the answer to your question or contact one of our reps.

Guided Support

Contact a representative

A family of three hugging each other and laughing.

Which training route is right for my patient?

References & Disclaimers

Images are for illustrative purposes only. Not real patients or data.

◊ The LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Use of LibreLink may require registration with LibreView.

Getting patients started

Step-by-step guide to help you get your patients started with the FreeStyle Libre 2 system

Patient onboarding checklist

What does your patient need to begin using the FreeStyle Libre 2 system?

Compatible device

Starter sensor

System training

Patient training options

Training options:

Independent online training

Patients can complete training on their own by watching our dedicated training video.

What you need to do:

In-person training with HCP

Patients come to your practice where you will go through our training video or Quick Reference Guide together.

What you need to do:

Abbott online training

Register your patients for one of our online sessions where an Abbott Trainer will guide them through using the system.

What you need to do:

Book online training

Abbott in-person training

Register your patients for an in-person training session led by an Abbott Trainer who will guide invited patients through using the system.

What you need to do:

Book in-person training

Not sure which training route to choose?

Prescribing information

Libre 2 Plus sensor

Quantity: 2 sensors / 30 days (1 sensor lasts 15 days) PIP Code: 428-0194

What next?

Direct patients to MyFreeStyle

Get the most out of your consultations

Need more support?

Which training route is right for my patient?

Your request could not be processed.

Your session is about to expire

Why FreeStyle Libre Systems?

FreeStyle Portfolio

Scientific Resources & Education

Libre Academy

Libre Hub

Help & Support

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This website is only for medical professionals who live and practice in the UK.

Quantity: 2 sensors / 30 days (1 sensor lasts 15 days)
PIP Code: 428-0194