Are there different scan locations for Android and iPhones when scanning the NovoPen?
Yes. Like FreeStyle Libre, NovoPen 6 and NovoPen Echo Plus is based on Near Field Communication (NFC), which means that the pen and the NFC antenna on the phone must be brought into close contact (0 to 2 cm distance) with each other to initiate the data transfer.
Android: • Hold the NovoPen at the back of the Android phone. Users may need to try scanning with different areas to find the right spot.
iPhone: • Hold the NovoPen near the TOP of the iPhone
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