LibreLinkUp

An app for your patients' family members and caregivers§

Patients' family members and caregivers get real-time glucose information and customisable alarms for peace of mind.1

Download links:

FreeStyle Libre app and LibreLinkUp shown on smartphones.
FreeStyle Libre app and LibreLinkUp shown on smartphones.
FreeStyle Libre app and LibreLinkUp shown on smartphones.

How it works

How the LibreLinkUp app works for your patients' family members and caregivers

Download the app

Your patients’ family and caregivers can download LibreLinkUp for free:

Connect with loved-ones

Patients using a FreeStyle LibreLink app or FreeStyle Libre 3 app◊◊ can connect with up to 20 family members and caregivers using LibreLinkUp§

Get real-time readings

Family and caregivers can see their loved-one's real-time glucose information on the LibreLinkUp app.^

Set customisable alarms

Family and caregivers can set their own glucose alarm and recieve alarm notifications in real-time.^

Features & benefits

Reassurance and peace of mind1 for family members

LibreLinkUp allows family and caregivers to help your patients manage their diabetes. Ideal for parents and guardians, they're able to see their loved-one's real-time glucose information and set customisable alarms to help them take action when their glucose levels are too high or too low.§,Ѱ,^

A FreeStyle Libre System user standing in the kitchen looking at her phone.

 

Free to explore without finger pricks

Because parents and caregivers are able to remotely monitor their loved one's minute-to-minute glucose information as well as being notified of real-time glucose changes wherever they are, they can give your patients more freedom to be out and about without needing to finger prick.†,Ѱ

A FreeStyle Libre System user standing in the football field looking at his phone.

How to Connect

To connect a patient's FreeStyle Libre app* to their family or caregiver's LibreLinkUp app, there are steps to take on each app.

Connect on the FreeStyle LibreLink or
FreeStyle Libre 3 app

For the person wearing a FreeStyle Libre 2, FreeStyle Libre 2 Plus or FreeStyle Libre 3 sensor that wants to share their glucose information with carers, family or friends.

To invite someone to see your patient's glucose readings, open your FreeStyle LibreLink app or FreeStyle Libre 3 app then:

  1. Open the Navigation Menu. From any screen, tap the "three lines" icon in the top-left corner.
  2. Tap Share or Connected Apps.
  3. Tap Connect or Manage in LibreLinkUp.
  4. Tap Add Connection.
  5. Enter Connection information. Enter the name and email address of the person that you want to share your patient's glucose readings with.
  6. Tap Add.

Your patients can share their glucose readings from the FreeStyle LibreLink and FreeStyle Libre 3 app with up to 20 family members and friends.

Connect on the LibreLinkUp App

For the family member or friend who wants to receive glucose information

After you receive a connection invitation email from a FreeStyle LibreLink app or FreeStyle Libre 3 app user, click on the link in the email to download the LibreLinkUp app from the app store (if you don’t already have the app installed). After installing the LibreLinkUp app, follow the prompts to create an account and connect:

  1. Tap Get Started Now on the welcome screen.
  2. Review and accept the End User Licence Agreement and Privacy Notice.
  3. Create an account. Enter your country/region of residence, name, email address and preferred password.
  4. Go to your email inbox to verify your account and complete setup.
  5. After you have set up your account, you will see a notification telling you that FreeStyle Libre app^ user would like to share their glucose readings with you. Press Accept.

You will now receive glucose information in the LibreLinkUp app. You do not need to have the LibreLinkUp app running to receive notifications from your connections. You can connect with up to 20 FreeStyle LibreLink app or FreeStyle Libre 3 app users to see their glucose readings.

Having Trouble?

If you successfully installed LibreLinkUp and set up your account, but do not see a notification from the FreeStyle LibreLink or FreeStyle Libre 3 app user, make sure that your phone has an active Internet connection (Wi-Fi or mobile) and your phone settings allow you to receive notifications.

If you still do not see an invitation and you know that the invitation was sent, ask the FreeStyle LibreLink app  or FreeStyle Libre 3 user who invited you to send a new invitation to the email address that you used when installed LibreLinkUp.

Connecting Remotely

Learn more about how patients can connect remotely with their healthcare professional, friends and family using our family of Digital Health Solutions.

Compatible Products

FreeStyle
LibreLink App

Real-time glucose readings from the FreeStyle Libre 2 or FreeStyle Libre 2 Plus sensor are automaticallyǁ updated every minute and sent directly to the FreeStyle LibreLink app on your patients' smartphones.

FreeStyle
Libre 3 App

Real-time glucose readings from the FreeStyle Libre 3 sensor are automatically updated every minute and sent directly to the FreeStyle Libre 3 app◊◊ on your patients' smartphones.

Compatible
smartphones

The FreeStyle Libre apps are only compatible with certain smartphones and operating systems. To find out if your patient’s phone is compatible, read our smartphone compatibility guide.

References & Disclaimers

Images are for illustrative purposes only. Not real patient or data.

1. Hilliard, M., et al. Diabetes Technology & Therapeutics. (2019): https:/doi.org/10.1089/dia.2019.0142.

§ The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check www.LibreLinkUp.com for more information about device compatibility before using the app. Use of LibreLinkUp requires registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: home users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app.

* FreeStyle Libre app(s) refers to the FreeStyle LibreLink or FreeStyle Libre 3 apps.

^ The user’s device must have internet connectivity for glucose data to automatically upload to LibreView and to transfer to connected LibreLinkUp app users.

Ѱ For children age 4-12 using FreeStyle Libre 2 sensor and for children age 2-12 using FreeStyle Libre 2 Plus sensor, a caregiver at least 18 years old is responsible for supervising, managing, and assisting them in using the FreeStyle Libre systems and interpreting its readings.

† Finger pricks are required if glucose readings and alarms do not match symptoms or expectations.

◊ The FreeStyle LibreLink works with the FreeStyle Libre 2 and FreeStyle Libre 2 Plus sensors. The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Sharing of glucose data requires registration with LibreView.

ǁ Glucose readings are automatically displayed in the FreeStyle LibreLink app only when your patient's smartphone and sensor are connected and in range.

◊◊ The FreeStyle Libre 3 app works with the FreeStyle Libre 3 sensors. The FreeStyle Libre 3 app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the app. Sharing of glucose data requires registration with LibreView. 

 

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