A patient deleted the FreeStyle LibreLink app to use the FreeStyle Libre 3 app on a sensor that isn’t compatible. How can they recover their glucose information from the apps they deleted?
If your patient has a LibreView₼ account, all their historical glucose information is automatically stored and available to view and download anytime from LibreView.com. They can reinstall the Libe 3 app, sign in with their LibreView account, and start a new compatible sensor; however, their historical glucose information will not be transferred into the reinstalled Libre 3 app.
₼ The LibreView data management software is intended for use by both patients and healthcare professionals to assist people with diabetes and their healthcare professionals in the review, analysis and evaluation of historical glucose device data to support effective diabetes management. The LibreView software is not intended to provide treatment decisions or to be used as a substitute for professional healthcare advice.