Getting Started with FreeStyle Libre 2 System

Learn how to set up and use the FreeStyle Libre 2 system and support your patients from the very beginning.

Order your free sensor

Getting started as a Healthcare Professional

Click through the tabs to begin using the FreeStyle Libre 2 system

Set up your sample sensor in 3 easy steps:

Download the LibreLink app^◊ (if you haven't already)

Apply the sensor

See instructions

Activate the sensor

See instructions

How to apply the sensor

Follow the instructions below to apply and activate the sensor, and watch our video guide for help with activating the sensor.

Wash, clean, and dry
Select a site on the back of your upper arm that stays flat during normal activity. Clean skin with non-moisturising, fragrance-free soap and water. Use an alcohol wipe to clean the skin and let air dry before proceeding.

Prepare applicator
Open the sensor pack by peeling back the lid. Remove the cap from the sensor applicator. Align the dark marks on the applicator and sensor pack. On a hard surface, press down firmly on sensor applicator until it comes to a stop and then lift.

Apply
Apply the sensor to the back of the upper arm. Press the sensor applicator firmly onto the prepared area. Listen for a click. After a few seconds, slowly pull back, leaving the sensor on the skin.

How to activate the sensor

Make sure you register using your personal email address as you'll need your NHS email address in the next step to set up data sharing.

01. Open the LibreLink app.^◊	02. Tap Next on the Apply a new sensor screen.
03. Tap Scan New Sensor. A Ready to Scan popup will appear on your screen.	04. Hold the top of your phone near the sensor. Don't move your phone. You will hear a tone or feel a vibration.
05. This completes the scan. Wait 1 hour for the sensor to adapt to the body before viewing glucose readings.

01. Open the LibreLink app.^◊	02. Hold the back of your phone near the sensor.
03. Do not move the smartphone. until you hear the first tone and/or feel a vibration. This indicates your smartphone and sensor have established an NFC connection.	04. Continue holding your smartphone near the Sensor. until you hear a second tone and/or feel a vibration.
05. This completes the scan. Wait 1 hour for the sensor to adapt to the body before viewing glucose readings.

Once the sensor is set up, your patients can start exploring the app to see the valuable data they can use in the consultations to have meaningful conversations.

Real-time glucose

Current glucose level, automatically updated every minute^◊,II

Trend arrow

Where glucose level is heading to stay ahead of hypos

8-hour graph

View of glucose levels over the last 8 hours

Reports include:

Daily Patterns

Variability of sensor glucose readings over a typical day^~

Time in Range

Percentage of time sensor glucose readings were above, below or within Target Glucose Range

How to set up glucose alarms^{^}

Alternatively follow the steps below:

Tap Alarms in the app menu
Tap Low Glucose Alarm and turn on
Scroll to select Low Glucose Value¹
Set High Glucose Alarm² following the same steps

What is LibreView?

LibreView^₼ is a secure³ cloud-based platform that gives you and your team access to patient glucose data to identify patterns and make informed decisions.

You can view consistent, easy-to-understand reports for patients using the LibreLink app.^◊ Reports are customisable and can be printed or saved.

How data sharing works

When patients start their sensor in the app, they can choose to automatically^ǁ sync their data with LibreView. You can then view up-to-date reports ahead of appointments.

Once your practice is set up, you can add Care Team members and securely share patient data so everyone can access a complete glucose picture from any internet-connected device.^₼

How to set up your Practice account

01. Go to the LibreView website

02. Create or log into your proffesional account using your NHS email address.

03. Go to Settings > Create a New Practice

04. Enter practice details and click Create Practice

05. Click Done

You’re now ready to connect with patients. You’ll learn how in the Getting Patients Started section.

LEARN MORE ABOUT LIBREVIEW

Getting patients started

Click through our step-by-step guide to help you onboard eligible patients and start using the FreeStyle Libre 2 System

NICE Guidance

NICE guidelines recommend the use of the FreeStyle Libre 2 system for people with T2DM on MDI.⁴

Read the full NICE Guidance and check the policies for your area.

Read NICE guidance

How to identify eligible patients

Once you have your LibreView practice set up, book a session with a rep to identify patients at your practice who may be eligible for the FreeStyle Libre 2 system.

What does your patient need to begin using the FreeStyle Libre 2 system?

Compatible device

If your patient doesn't have a smartphone compatible with the LibreLink app,^◊ they will need a Libre 2 reader.
Readers can be ordered when ordering starter sensors.

Compatibility guide

Starter sensor

Patients will need a free trial Libre 2 Plus sensor to get started using the system. If you choose to get patients started at your practice, you will need to give them their free sensor.

Orders sensors

Training options:

Get started at home

Patients can watch our video training online from the comfort of their own home at a time that works for them.

Ideal for: Patients who are comfortable using technology and following instructions independently.

Download and share the self-start letter or SMS with your patient

These letter and SMS templates contain all the information they need to get started and order their trial sensor.

Download letter

Download SMS
Patient orders a Libre 2 Plus sensor

The letter and SMS guide your patient through ordering their first free of charge sensor. Their sensor will be delivered directly to their chosen address within 7 days.
Patient completes online training

The letter and SMS will also direct your patient to watch our online training video when their sensor arrives. After watching the video, they can download a certificate as proof of completion of training so you can prescribe Libre 2 Plus sensors.

Get started at your practice

You and your patients can watch our training video together or download the quick reference guide to help them get started with their sensor.

Ideal for:

Patients who may need some guidance throughout the training.
Practices who feel comfortable working through the training with their patients.

Check if your patient has a compatible smartphone

If not, you will need to order a Libre 2 reader for them. You can do this on the starter sensor order form.

Compatibility guide
Make sure you have Libre 2 Plus sensors (and readers if required) in stock

If you don't have any in stock, you can order 10 free Libre 2 Plus sensors and Libre 2 readers to your practice every month.

order sensors & readers
Invite patient into your practice for training

Invite your patient to meet with you at your practice to introduce them to the FreeStyle Libre 2 system. You can download our invitation letter template that contains all the information they will need.

Download letter
Download the training checklist

Download and use our training checklist to make sure you've covered all the important and relevant topics with your patients during their training.

Download training checklist
Complete the training together
When your patient attends their training session, give them their starter sensor. Help your patients get started with the FreeStyle Libre 2 system and complete the required training by either:
- Watching our online training video with your patient; or
- Working through the Quick Reference Guide provided with the starter sensor together.
If you don't have a Quick Reference Guide to hand, you can download it below.

Watch Video

Download Quick Reference Guide

Get started with Abbott

Book online or in-person training for your patients led by an Abbott representative.

Ideal for:

Patients who may need some guidance throughout the training.
Practices who do not feel comfortable working through the training with patients themselves.

Register your patients for an upcoming online training session

Click the button below to access the online training session registration. Complete it with your patient or share the link for them to sign up in their own time.

online training registration
Patient orders starter sensor

A confirmation email will be sent to your patient with instructions on how to order their starter sensor and attend the session.
Patient completes online training

After your patient has completed their training, you can prescribe the FreeStyle Libre 2 system.

Request a training session

Fill in the form below to request an Abbott-led patient training session at your practice.
Rep gets in touch with you

To organise an in-person training session that you can invite patients to attend.
Patient attends training session

The trainer will bring starter sensors on the day. After your patient has completed their training, you can prescribe the FreeStyle Libre 2 system.

Book a training session

Fill in our contact form below to request a training session.

First name*

Please provide a valid first name.

Last name*

Please enter a valid last name.

Email address*

Please enter the email address.

Your details*

Please fill complete information Please fill complete information

_{Required fields are indicated with an asterisk (*).}

Not sure which training route to choose?

Let your patient choose
Give your patient the option to choose their training by sharing this link with them: https://pro.freestyle.abbott/uk-en/libre-hub/patient-self-select-training.html

LET YOUR PATIENT CHOOSE

Libre 2 Plus sensor

Quantity: 2 sensors / 30 days (1 sensor lasts 15 days)
PIP Code: 428-0194

What next?

Direct patients to MyFreeStyle

After prescribing the Libre 2 Plus sensors, direct your patients to MyFreeStyle: our customer learning, knowledge and support hub. From there, we can help and guide them along their journey.

MyFreeStyle

Get the most out of your consultations

Head to our Materials Library to learn more about using the FreeStyle Libre 2 system in your consultations and expand your knowledge.

materials library

Need more support?

Use our guided support tool to find the answer to your question or contact one of our reps.

Guided Support

Contact a representative

A health care professional showing a patient his Libreview report on screen

References & Disclaimers

Images are for illustrative purposes only. Not real patients, data or healthcare professionals.

₼ The LibreView data management software is intended for use by both patients and healthcare professionals to assist people with diabetes and their healthcare professionals in the review, analysis and evaluation of historical glucose device data to support effective diabetes management. The LibreView software is not intended to provide treatment decisions or to be used as a substitute for professional healthcare advice.

◊ The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Sharing of glucose data requires registration with LibreView.

^ Notifications will only be received when alarms are turned on, and the sensor is within 6 metres unobstructed of the reading device.

~ Daily Patterns needs at least 5 days of glucose data.

II Glucose readings are automatically displayed in the app only when the smartphone and sensor are connected and in range.

1. 3.9 mmol/L is the default Low Glucose Alarm level and can be set between 3.3–5.6 mmol/L.

2.13.3 mmol/L is the default High Glucose Alarm level and can be set between 6.7–22.2 mmol/L.

3. LibreView is ISO27001/27018/27701 certified and HITRUST CSF Certified.

4. NICE guideline NG28 (2015) Last updated: 18 February 2026; available at https://www.nice.org.uk/guidance/ng28.

ADC-93673 V4.0