My patients are attempting to update their FreeStyle LibreLink app to the latest version available in the app store, but they received a message stating that they need to update their phones OS. What should they do?

If your patients receive a message to update their phones OS when attempting to update or download the FreeStyle LibreLink app, it means that their phone does not meet the minimum operating system requirements.

Your patients will need to update their phones OS to meet the minimum OS before they can download and install the latest version of the FreeStyle LibreLink app.

◊ The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the app. Use of the FreeStyle LibreLink app may require registration with LibreView.