Make sure your patients are running the latest FreeStyle LibreLink app – version 2.12.0.
Having the latest app version is key to getting the best performance.
ADC-109385 v1.0
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Patients' family members and caregivers get real-time glucose information and customisable alarms for peace of mind.1
Download the app
Your patients’ family and caregivers can download LibreLinkUp for free:
Patients using a FreeStyle LibreLink app◊ can share glucose information with up to 20 family, friends and caregivers by connecting their LibreLinkUp app.
Family,friends and caregivers can see their loved-one's glucose information on the LibreLinkUp app for peace of mind1 wherever they are.Δ
The FreeStyle Libre 2 system offers optional glucose alarms that can also be shared with loved-ones using LibreLinkUp.^ Even if the connection has turned off their alarms on the FreeStyle LibreLink app◊, caregivers can set their own glucose alarms and notifications based on their loved-ones sugar levels.Δ
LibreLinkUp allows family and caregivers to help your patients manage their diabetes.§ Ideal for parents and guardians, they are able to see their loved-one’s glucose information to help them take action when their glucose levels are too high or too low.Ѱ
Because parents and caregivers are able to remotely monitor their loved one's glucose information, they can give your patients more freedom to be out and about without the needing to finger prick.†,Ѱ
To connect a patient's FreeStyle LibreLink app to their family or caregiver's LibreLinkUp app, there are steps to take on each app.
To invite someone to see your patient's glucose readings, open the user's FreeStyle LibreLink app, ensure that the user is logged in to the LibreView account in the FreeStyle Libre Link app then:
Your patients can share their glucose readings from the FreeStyle LibreLink with up to 20 family members and friends.
After you receive a connection invitation email from a FreeStyle LibreLink app user, click on the link in the email to download the LibreLinkUp app from the app store (if you don’t already have the app installed).
After installing the LibreLinkUp app, follow the prompts to create an account and connect:
You will now receive glucose information in the LibreLinkUp app. You do not need to have the LibreLinkUp app running to receive notifications from your connections.
You can connect with up to 20 FreeStyle LibreLink app users to see their glucose readings.
Having Trouble?
If you successfully installed LibreLinkUp and set up your account, but do not see a notification from the FreeStyle LibreLink user, make sure that your phone has an active Internet connection (Wi-Fi or mobile) and your phone settings allow you to receive notifications.
If you still do not see an invitation and you know that the invitation was sent, ask the FreeStyle LibreLink app user who invited you to send a new invitation to the email address that you used when installed LibreLinkUp.
Allow patients to monitor their glucose levels from their smartphone◊ anytime,‡ anywhere₸
References & Disclaimers
Images are for illustrative purposes only. Not real patient or data.
1. Hilliard, M., et al. Diabetes Technology & Therapeutics. (2019): https:/doi.org/10.1089/dia.2019.0142
§ The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check www.LibreLinkUp.com for more information about device compatibility before using the app. Use of LibreLinkUp requires registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: home users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app.
^ Glucose alarms will transfer to the LibreLinkUp app when users are connected and alarms are enabled on the FreeStyle LibreLink app.
Ѱ For children aged 4–12, a caregiver at least 18 years old is responsible for supervising, managing, and assisting them in using the FreeStyle Libre 2 system and interpreting its readings.
† Finger pricks are required if glucose readings and alarms do not match symptoms or expectations.
◊ The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Sharing of glucose data requires registration with LibreView.
Δ The user’s device must have internet connectivity for glucose data to automatically upload to LibreView and to transfer to connected LibreLinkUp app users.
‡ 60-minute warm-up required when applying the sensor.
₸ Sensor is water resistant in up to 1 metre (3 feet) of water for a maximum of 30 minutes. Do not immerse longer than 30 minutes. Not to be used above 10,000 feet.
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