First, your patient will need to decide which device they want to receive their alarms on. This is an important first step as they can only receive alarms on the device they start their FreeStyle Libre 2 sensor with.
When your patient chooses to get notifications through the FreeStyle LibreLink app◊, they can set up alarms so they can be alerted when their glucose spikes or dips. As long as their phone is in range, they’ll get a notification, even when they’re asleep or their phone is in Do Not Disturb mode.
They can then tap on the notification to immediately scan to check their glucose level and take any necessary actions.
First, your patient will need to decide which device they want to receive their alarms on. This is an important first step as they can only receive alarms on the device they start their FreeStyle Libre 2 sensor with.
FreeStyle LibreLink
If they're intending to use the FreeStyle LibreLink app◊ to monitor their glucose levels, your patient must scan their new FreeStyle Libre 2 sensor with the app first. In this case, they will only be able to receive alarms on the FreeStyle LibreLink app.
To set up alarms on a smartphone :
Make sure Bluetooth is turned on before starting the FreeStyle Libre 2 sensor.
Open the FreeStyle LibreLink app.
Tap on the menu and select ‘Alarms’.
Tap ‘Low Glucose Alarm’.1
Toggle to ‘On’ to activate the alarm.
Set the alarm threshold.
Tap the back button.
Repeat steps 3 to 5 for the ‘High Glucose Alarm’ setting.2
Set the sound toggle to ‘On’ to activate ‘Do not disturb mode’.
Glucose alarms are now on.
Note: The Signal Loss Alarm is automatically turned on when any of the alarms are turned on. The Signal Loss Alarm will notify your patient if their sensor has not communicated with the app for 20 minutes. If this is the case, they will not receive Low or High Glucose Alarms.
If your patient wants to receive glucose alarms on their smartphone, setting up the alarms on the FreeStyle LibreLink app◊ is just the first step. Next, they need to make sure their phone has notifications enabled for the app.
How they do this depends on their phone’s operating system.
Open up Settings on the iPhone.
Go to the Notifications section and select the
FreeStyle LibreLink app.
Toggle Allow Notifications to ‘On’.
Tap to tick the ‘Lock Screen’, ‘Messages’ and ‘Banners’ options to turn on all notifications.
Under Apps, open up Settings on the Android phone.
Go to Apps and Notifications and select the FreeStyle LibreLink app.
Tap on Notifications and toggle ‘All LibreLink Notifications’ to on.
References & Disclaimers
Images are for illustrative purposes only. Not real patient or data.
◊ Patients choose which device they want to receive alarms: FreeStyle Libre 2 reader or FreeStyle LibreLink app. They must start their FreeStyle Libre 2 sensor with that selected device. Once the patient scans their FreeStyle Libre 2 sensor with that device, they can receive alarms only on that device. The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Use of FreeStyle LibreLink requires registration with LibreView.
1. The Low Glucose Alarm is initially set to 3.9 mmol/L. Patients can change this value between 3.3 mmol/L and 5.6 mmol/L.
2. The High Glucose Alarm is initially set to 13.3 mmol/L. Patients can change this value between 6.7 mmol/L and 22.2 mmol/L.
3. Override Do Not Disturb functionality depends on the phone model and operating system. Users must accept the app’s permission request for Critical Alerts to turn off Do Not Disturb mode. Users can also enable the Critical Alerts setting directly in the app’s notification settings.
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