To connect a patient's FreeStyle Libre app* to their family or caregiver's LibreLinkUp app, there are steps to take on each app.
Patients' family members and caregivers get real-time glucose information and customisable alarms for peace of mind.1
Download the app
Your patients’ family and caregivers can download LibreLinkUp for free:
Patients using a FreeStyle LibreLink app◊ or FreeStyle Libre app 3 app◊◊ can connect with up to 20 family members and caregivers using LibreLinkUp§
Family and caregivers can see their loved-one's real-time glucose information on the LibreLinkUp app
Family and caregivers can set their own glucose alarm and recieve alarm notifications in real-time.^
LibreLinkUp allows family and caregivers to help your patients manage their diabetes. Ideal for parents and guardians, they're able to see their loved-one's real-time glucose information and set customisable alarms to help them take action when their glucose levels are too high or too low.§,Ѱ
Because parents and caregivers are able to remotely monitor their loved one's minute-to-minute glucose information as well as being notified of real-time glucose changes wherever they are, they can give your patients more freedom to be out and about without needing to finger prick.†,Ѱ
To connect a patient's FreeStyle Libre app* to their family or caregiver's LibreLinkUp app, there are steps to take on each app.
To invite someone to see your patient's glucose readings, open your FreeStyle LibreLink app or FreeStyle Libre 3 app then:
Your patients can share their glucose readings from the FreeStyle LibreLink and FreeStyle Libre 3 app with up to 20 family members and friends.
After you receive a connection invitation email from a FreeStyle LibreLink app or FreeStyle Libre 3 app user, click on the link in the email to download the LibreLinkUp app from the app store (if you don’t already have the app installed). After installing the LibreLinkUp app, follow the prompts to create an account and connect:
You will now receive glucose information in the LibreLinkUp app. You do not need to have the LibreLinkUp app running to receive notifications from your connections. You can connect with up to 20 FreeStyle LibreLink app or FreeStyle Libre 3 app users to see their glucose readings.
Having Trouble?
If you successfully installed LibreLinkUp and set up your account, but do not see a notification from the FreeStyle LibreLink or FreeStyle Libre 3 app user, make sure that your phone has an active Internet connection (Wi-Fi or mobile) and your phone settings allow you to receive notifications.
If you still do not see an invitation and you know that the invitation was sent, ask the FreeStyle LibreLink app or FreeStyle Libre 3 user who invited you to send a new invitation to the email address that you used when installed LibreLinkUp.
Real-time glucose readings from the FreeStyle Libre 2 sensor are automaticallyǁ updated every minute and sent directly to the FreeStyle LibreLink app◊ on your patients' smartphones.
Real-time glucose readings from the FreeStyle Libre 3 sensor are automatically updated every minute and sent directly to the FreeStyle Libre 3 app◊,◊ on your patients' smartphones.
The FreeStyle Libre apps are only compatible with certain smartphones and operating systems. To find out if your patient’s phone is compatible, read our smartphone compatibility guide.
References & Disclaimers
Images are for illustrative purposes only. Not real patient or data.
1. Campbell, F. Pediatric Diabetes. (2018): https://doi.org/10.1111/pedi.12735
§ The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check www.LibreLinkUp.com for more information about device compatibility before using the app. Use of LibreLinkUp requires registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: home users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app.
* FreeStyle Libre app(s) refers to the FreeStyle LibreLink or FreeStyle Libre 3 apps
^ Glucose alarms will transfer to the LibreLinkUp app when users are connected and alarms are enabled on the FreeStyle LibreLink or FreeStyle Libre 3 app.
Ѱ For children aged 4–12, a caregiver at least 18 years old is responsible for supervising, managing, and assisting them in using the FreeStyle Libre systems** and interpreting its readings.
** FreeStyle Libre system refers to the FreeStyle Libre 2 and FreeStyle Libre 3 systems
† Finger pricks are required if glucose readings and alarms do not match symptoms or expectations.
◊ The FreeStyle LibreLink works with the FreeStyle Libre 2 sensors. The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Use of FreeStyle LibreLink may require registration with LibreView.
ǁ Glucose readings are automatically displayed in the FreeStyle LibreLink app app only when your patient's smartphone and sensor are connected and in range.
◊◊ The FreeStyle Libre 3 app works with the FreeStyle Libre 3 sensors. The FreeStyle Libre 3 app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the app. Sharing of glucose data requires registration with LibreView.
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